Last updated: August 19, 2026
When you submit an inquiry through our website, we collect your name, email address, and selected service information. This information is necessary to process your consultation request and respond appropriately.
We use the information you provide exclusively to:
Your information is stored securely on servers located within the United Kingdom. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.
We retain inquiry data for a period of two years from the date of initial contact, unless an ongoing client relationship requires longer retention for project documentation purposes.
We do not sell, trade, or transfer your personal information to third parties. In cases where project implementation requires coordination with qualified installers or contractors, we will request explicit consent before sharing relevant contact information.
Our website uses cookies to improve user experience and remember your cookie preferences. For detailed information about our cookie usage, please review our Cookie Policy.
Under UK data protection law, you have the right to:
To exercise these rights, contact us at [email protected] with your specific request.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated date at the top of this page indicates when the most recent modifications were made.
For questions about this privacy policy or our data practices, contact us at [email protected] or write to us at 47 Albion Street, Hanley, Stoke-on-Trent, ST1 5EP, United Kingdom.